Returns & Exchanges
At TOP DOG Products, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return window for all unworn apparel and accessories. If your style isn't the perfect fit, we are here to help you find the right size or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
After your request is approved, download and print the prepaid shipping label provided via email to ensure your return is tracked correctly.
- 3.Package Your Items
Place the items in their original packaging with all tags attached, and securely seal the box before attaching the prepaid label to the exterior.
- 4.Ship and Receive
Drop off your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
